Quality Management

Quality management by stage — never a single inspection

Quality management across planning, development, manufacturing and field feedback — with improvement carried into the next cycle.

Quality Process

From planning to market, and back into the standard

A quality procedure at each stage, with improvement carried into the next.

01

Planning Quality

Targets · Guidelines

Definition of quality direction, targets and operating guidelines.

02

Development Quality

Design Verification

Design reviews and stage-gate approvals to identify and mitigate potential risks.

03

Manufacturing Quality

Data · Automation

Data-based management and expanding inspection automation across components, processes and products.

04

Market Quality

VOC / RMA

Customer feedback and return data reflected in field response and improvement procedures.

05

Improvement Standardisation

Root Cause · Standard

Root-cause review and standardisation to reduce recurrence risk.

Global Quality

Quality capabilities aligned with global customers

Quality standards and improvement centered on verification, process control, supplier support and customer feedback.

Verification Infrastructure

Verification supported by test/measurement equipment and specialist engineers.

Process Quality Control

Process variation management from production-data monitoring and analysis.

Supplier Quality Management

Supplier evaluation and support for quality improvement.

Responding to Customer Requirements

Customer requirements reflected in quality criteria and verification procedures.

Continuous Improvement

Verification findings and customer feedback informing the next improvement cycle.