'SAMJIN CO., LTD' (hereinafter referred to as the "Company") values your personal information and complies with the "Act on Promotion of Information and Communication Network Utilization and Information Protection" law.
Through this Privacy Policy, the Company informs you of the purposes and methods of the use of the personal information you provide, as well as the measures taken to protect your personal information.
The Company will announce any revisions to the Privacy Policy through website notices (or individual notices).
ο This policy is effective from July 25, 2018.
- ■ Personal Information Collected
- The Company collects the following personal information for consultation purposes:
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[Online Inquiries]
Information Collected: Name, contact information, email, inquiry details, etc.
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[Online Inquiries]
- ■ Purpose of Collecting and Using Personal Information
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The Company utilizes the collected personal information for the following purposes:
Contract fulfillment and inquiries/answers related to service provision
- ■ Retention and Use Period of Personal Information
- In principle, once the purpose of collecting and using personal information is achieved, the information is promptly destroyed. However, if retention is necessary under relevant laws and regulations, the Company retains the information for a certain period as stipulated by the relevant laws.
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Retention items and basis for payment record retention:
- Record retention period related to contracts or withdrawal of subscriptions: 3 years
- Record retention period related to contracts or withdrawal of subscriptions under the Electronic Commerce Consumer Protection Act: 5 years
- Record retention period related to payment and supply of goods: 5 years (Electronic Commerce Consumer Protection Act)
- Record retention period for consumer complaints or dispute resolution: 3 years (Electronic Commerce Consumer Protection Act
- ■ Procedure and Method for Personal Information Disposal
- The Company generally disposes of personal information without delay once the purpose of collection and use is achieved. The disposal procedure and method are as follows:
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- - Disposal Procedure: The information provided by members for registration is transferred to a separate database (or a separate document for paper) after the purpose is achieved and is stored for a certain period according to internal policies and other relevant laws (refer to retention and use period). Afterward, it is disposed of.
Personal information transferred to a separate database is not used for purposes other than those specified in the law unless required by law. - Disposal Method: Personal information stored in electronic file format is deleted using a technically irreversible method.
- - Disposal Procedure: The information provided by members for registration is transferred to a separate database (or a separate document for paper) after the purpose is achieved and is stored for a certain period according to internal policies and other relevant laws (refer to retention and use period). Afterward, it is disposed of.
- ■ Provision of Personal Information
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The Company generally does not provide users' personal information to external parties. However, exceptions may occur in the following cases:
When users have given prior consent
When required by law or in accordance with the procedures and methods prescribed by law for investigative purposes by law enforcement agencies
- ■ Outsourcing of Personal Information Collection
- The Company outsources the operation to external professional agencies to fulfill services. The details are as follows:
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- Outsourcing entity : 3ANYINC
- Outsourced tasks: Website and system management (hosting/maintenance)
- ■ Rights of Users and Legal Representatives, and Exercise Methods
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Users can inquire about or modify their personal information registered at any time and request termination. For personal information inquiry or modification, click on 'Change Personal Information' (or 'Modify Member Information'), and for termination (withdrawal of consent), click on "Withdrawal of Membership" to go through the verification process and directly view, correct, or withdraw.
If you request the correction of personal information errors, the Company will not use or provide the information until the correction is completed. If incorrect personal information has already been provided to a third party, the correction results will be promptly notified to the third party to ensure correction.
Personal information that has been terminated or deleted at the request of the user is processed according to the "Retention and Use Period of Personal Information Collected by the Company," and cannot be accessed or used for other purposes.
For children under the age of 14, the legal representative has the right to inquire, modify, withdraw consent, or exercise other rights regarding the child's personal information.
- ■ Installation, Operation, and Refusal of Automatic Collection Devices for Personal Information
- The Company operates 'cookies' and other technologies to store and retrieve your information. Cookies are very small text files sent by the server operating the website to your browser, stored on your computer's hard drive.
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The Company uses cookies for the following purposes:
- -Purposes of Using Cookies: Analyzing the frequency of member and non-member visits, visit times, understanding user preferences and interests, tracking behavior, target marketing, and providing personalized services based on event participation and visit frequency.
You have the option to choose whether to install cookies. Therefore, you can allow all cookies, confirm each time cookies are saved, or refuse all cookies by setting options in your web browser. - Refusal of Cookie Settings: To refuse cookie settings, you can select options in your web browser to allow all cookies, confirm each time cookies are saved, or refuse all cookies.
- Setting Method: Example (for Internet Explorer): Tools at the top of the web browser > Internet Options > Privacy
However, if you refuse to install cookies, there may be difficulties in providing services.
- -Purposes of Using Cookies: Analyzing the frequency of member and non-member visits, visit times, understanding user preferences and interests, tracking behavior, target marketing, and providing personalized services based on event participation and visit frequency.
- ■ Complaint Service Regarding Personal Information
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The Company has designated the following department and personal information manager to protect customer personal information and handle complaints related to personal information:
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Customer Service Department
Department Name:
Phone Number: 031-467-5800
Email: info@samjin.com -
Personal Information Manager
Name:
Phone Number: 031-467-5800
Email: info@samjin.com
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- You can report any complaints related to personal information to the personal information manager or the relevant department while using the Company's services. The Company will respond promptly and provide sufficient answers to customer complaints.
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If you need to report or consult about other personal information infringements, please contact the following organizations:
- Korea Internet & Security Agency (www.1336.or.kr/1336)
- Privacy Mark Certification Committee (www.eprivacy.or.kr/02-580-0533~4)
- Cyber Crime Investigation Center, Supreme Prosecutors' Office (http://icic.sppo.go.kr/02-3480-3600)
- Cyber Terror Response Center, National Police Agency (www.ctrc.go.kr/02-392-0330)